Shipping policy
Shipping Policy
Processing Time
All of our products are made to order through our print-on-demand partner, Tapstitch.
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Processing time: 3–7 business days
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This includes printing, quality checks, and packaging
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Processing times may be longer during holidays or high-volume periods
Shipping Time
Once your order has been processed, shipping times are as follows:
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United States: 7–15 business days
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International: 10–25 business days
Shipping times may vary depending on destination, customs delays, or carrier issues beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on:
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Your location
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Order weight
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Shipping method selected
Order Tracking
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Once your order ships, you’ll receive a tracking number via email
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Tracking updates may take 24–72 hours to appear
Customs, Duties & Taxes
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International orders may be subject to customs fees or import taxes
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These charges are the responsibility of the customer
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We are not responsible for delays caused by customs
Incorrect Address
Please double-check your shipping address before placing your order.
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We are not responsible for orders shipped to incorrect addresses provided by the customer
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If an order is returned due to an incorrect address, reshipping fees may apply
Lost or Delayed Packages
If your package is delayed or appears lost:
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Contact us at Ascendapparel88@gmail.com
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We’ll work with Tapstitch and the carrier to resolve the issue